How we collect information about you
When you visit the Monkiroo website or use the Monkiroo Services, we collect your IP address and standard web log information, such as your browser type and the pages you accessed on our website.
If you open an account, we collect the following types of information:
Contact information - your name, address, phone, email, and other similar information.
When you are using the Monkiroo Services, we collect information about your transactions and your other activities on our website or using the Monkiroo Services and we may collect information about your computer or other access device for fraud prevention purposes.
When you access our website, we may place small data files called "cookies" on your computer.
We send a "session cookie" to your computer when you log in to your account or otherwise use the Monkiroo Services. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don't need to ask you for your password on each page. Once you log out or close your browser, this cookie expires and no longer has any effect.
We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website.
How we protect and store personal information
Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.
We store and process your personal information on our computers and servers, and we protect it by maintaining physical, electronic and procedural safeguards. We use computer safeguards such as firewalls and data encryption, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.
How we use the personal information we collect
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. To that end, we use your personal information to:
provide the services and customer support you request.
process transactions and send notices about your transactions.
resolve disputes, collect fees, and troubleshoot problems.
prevent potentially prohibited or illegal activities.
customize, measure, and improve our services and the content and layout of our website.
deliver targeted marketing, service update notices, and promotional offers based on your communication preferences.
We do not sell or rent your personal information to third-parties for their marketing purposes without your explicit consent. We may use your information to improve and personalize our services, content and advertising.
How you can access or change your personal information
You can review and edit your personal information at any time by logging in to your account and clicking the "My Account" tab.
How you can contact us about privacy questions
If you have questions or concerns regarding this policy, you should contact us by using this Contact Us Form.